Privacy Policy

1. Business information

Company

BOLVANCE Inc.

Representative

Akiko Maeda, Founder & CEO

Address

EX Ebisu-Nishi Building 5F, 2-8-4 Ebisu-Nishi, Shibuya-ku, Tokyo 150-0021, Japan

Contact

Akiko Maeda, Founder & CEO (see “9. Contact”)

2. Information we collect and why

2-1. Information we collect

We may collect the following through the inquiry form, the call booking system, email, or other means:

• Name
• Company or organization, and your role
• Email address
• Country or region, and website or LinkedIn URL
• The content of your inquiry
• The date and time of a call you book, and the details you enter when booking
• Other information you choose to provide

2-2. Purposes of use

We use personal information only for these purposes:

• To reply to inquiries and consultations
• To provide our services, make proposals, and enter into and perform contracts
• To respond to collaborator or partner applications and discussions
• To improve our services and this website, and to consider new services
• To send important notices and information about our services
• To meet legal duties and protect rights

2-3. Changes to purposes

If we change a purpose, we do so only where the new purpose is reasonably related to the original one, and we post the change on this website.

3. Security

We take organizational, human, physical, and technical measures to prevent leakage, loss, and damage of personal information. We supervise employees and contractors who handle it.

4. Sharing with third parties

We do not provide personal information to third parties without consent, except when:

• A law requires it
• It is needed to protect life, health, or property and consent is difficult to obtain
• It is especially needed for public health or the sound upbringing of children and consent is difficult to obtain
• A national or local government body, or a party entrusted by one, needs cooperation to carry out legal duties

5. Outsourcing

We may outsource all or part of the handling of personal information, within the purposes above. We select appropriate contractors, require them to keep the information secure, and supervise them.

We may also share information, only as needed for the work, with Collaborators (individual specialists) who join a project. We require confidentiality and limit the sharing to what is necessary.

6. Parties outside Japan

We may provide personal information to parties outside Japan when we work with overseas clients or use services operated abroad. In those cases we do one of the following, as the law requires:

• Obtain your consent
• Provide it to a business that maintains the measures required under Japan’s privacy law
• Provide it to a business in a country with a system recognized by the Personal Information Protection Commission

When we rely on consent, we tell you in advance the destination country, information about that country’s privacy system, and the measures the recipient takes.

7. External services, cookies, and analytics

7-1. External services

We use external services for inquiries, call booking (such as Calendly), email, file sharing, and online meetings. Personal information may be stored and processed on those providers’ servers, and is handled under each provider’s privacy policy.

7-2. Cookies

This website may use cookies to improve convenience and understand how the site is used. You can refuse or delete cookies in your browser. Some features may then be unavailable.

7-3. Analytics

We may use analytics tools, such as Google Analytics, to understand use and improve the site. These tools collect traffic data with cookies and do not include information that identifies you. The data is handled under each provider’s privacy policy.

7-4. Links

This website may link to other websites. We are not responsible for how those sites handle personal information.

8. Access, correction, and deletion

If you ask us to disclose, correct, add, delete, stop using, or stop providing your personal information to a third party, or to tell you the purpose of use, we confirm that the request is yours and respond within a reasonable period, as the law requires. The law may allow us not to respond in some cases, and a fee may apply.

Please send requests to “9. Contact”.

9. Contact

For questions, comments, or requests about personal information, contact:

10. Changes

We may update this policy without advance notice when laws or our business change. The updated policy takes effect when it is posted on this website.

BOLVANCE Inc.
Akiko Maeda, Founder & CEO